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Upskill your team and deliver a more Luxury Experience to your customers to boost your sales

 

We’ll show you how

Our School

I know you know this….
 

  • The customer is still King, but now they’re even more demanding
    The needs of the more premium or gourmet market are growing and you need a cost effective way to respond to this - quickly

  • Everyone in your team is part of your brand, wherever they work
    You aren't really sure if your team is good enough, but you need to understand the bottom line impact of investing in training, performance management, and Brand Culture 

  • Early stage businesses need to focus their investment on establishing their brand and accelerating growth, but how can training help?



Training is part of a bigger strategic and operational picture, which is why we combine it with our consultancy services.

Click here for our brochure highlighting the comprehensive range of business services we offer.

Hear more from Helen

You need solutions that deliver results
 

  • Topics tailored to your specific business and growth objectives

  • Able to deliver an immediate impact on how your teams work

  • Focused on the commercial benefit and ROI, investment impact and valuation

  • Taught by specialists with proven expertise in Luxury and Sustainability

  • Practical skills-based training for different levels in your business

  • Uses business-aligned metrics that demonstrate improvements

  • Flexible service with single topic ‘Booster’ workshop or a series of sessions

  • On-going Coaching to help your team get the most out of their training once the session is over

Discover the range of courses and workshops we offer for businesses

Here are FOUR ways that we can help you

01/ 
Specialist ‘single topic’ workshops in Luxury branding, Sustainability, or customer-facing service training

02/ 
Bespoke training sessions, Bootcamps, and 'pre-Launch' preparation to upgrade Luxury skills and delivery of excellent customer experience

03/ 
Development of a structured and progressive series of training sessions that grow skills and confidence over a 6-12 month period

04/ 
Middle and Senior management small group training in Luxury skills and techniques for personal development or 'Train the Trainer' cascade to teams

Meet your Training Team

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Neena L Malhotra

  • Managing Director

  • Luxury Brand Communications

  • Sustainability specialist

  • Tutor at SP Jain, Pearl Academy

  • Former Managing Editor, Elle India

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Anita D'Souza
  • Senior Trainer & consultant

  • Luxury Retail & Hospitality

  • In-store excellence and operations

  • Former Retail Stores Director for Burberry and Louis Vuitton

  • Senior Tutor

  • Luxury Brands & Retail Expert

  • Tutor at Pearl Academy

  • Luxury & Technology specialist

  • Former Flagship Retail Store Manager, Gucci

Krupa Desai

  • Senior Tutor & consultant

  • Brand Valuations Expert

  • Tutor at ICIS Univ, Mumbai Univ.

  • Finance & investment specialist

  • Former Manager, Bombay Stock Exchange

Shelly Pal

Whenever Helen is working with us there is a noticeable increase in energy levels! We have used her services on a number of occasions and always with great results.

Co-Founder

Independent family business, UK

Krupa is an extremely humble and able teacher in my view. She has rich experience in the industry which has marquee reflection in her teaching abilities. Her endeavour to add pragmatic sense to her teaching [has been invaluable] to students.

Karan Rathod

VP - Institutional Equity Sales at Elara Capital

Helen’s expertise in Sustainability and within the Super Premium Beauty sector puts her streets ahead of any other trainer I’ve met.

Director,

Private H&B company, London

Krupa is a natural when it comes to teaching. A very planned & organized person with a zeal to learn and interact; she is the one who proves that teaching is not just confined to books, degrees, marks and certificates.

Priyanka Acharya

Winner - India's Top Women in Finance, 2023

Krupa's experience as a formal banker adds to her ability to blend professional experience and academics.

Rakesh Nair

BSE Institute

Email us to find out how we can help you or WhatsApp us on +91 88500 21322

Why not include Luxury and Sustainability in your Employee Induction programme? We can help you with that too.

  • A great way to introduce your new employees to these important topics

  • Workshops and multi day sessions developed for your business

  • Delivered offline, via Zoom seminars, or video tutorials

  • Workbooks provided to enhance learning and be a future reference

  • Certificate of completion from your company and our UK company

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