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Shelly Pal

Luxury Fashion Retail and the Metaverse

Shelly is luxury enthusiast with twelve years of management experience in Fashion and Luxury Retail. She has been associated with Gucci since brand opened the first store in India in 2007. During this time, she managed Gucci’s flagship store in Mumbai and was instrumental in setting up and running their second store in the city.

Over the years she has distinguished herself as a leader in Luxury Retail having developed a keen interest in finding creative solutions to increase operational efficiency in the store, while building a work environment conducive to skill enhancement and learning. Shelly has become increasingly interested in the metaverse and its implications for Luxury, and is our resident expert in this topic, teaching it as part of the Fundamentals of Luxury course as well as offering 1 day Masterclasses.

Shelly holds a master’s degree in Business Administration from the Sydney Graduate School of Management, Australia. She currently lives in Mumbai, India and has transitioned from industry to academe a few years ago.

Steve Jobs once said: “The only way to do great work is to love what you do. Luxury retail though glamorous and exciting, is in fact a 25-hour a day job. It takes passion and persistence to be dedicated to the retail business. As a tutor, I enjoy mentoring young professionals, helping them acquire the necessary skillset and knowledge to build a career in the luxury industry.”

Shelly Pal
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