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These are our suggested courses and workshops for professionals wanting to expand into the Luxury client base.

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Essential Luxury awareness and retail skills training
Approach
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Understanding the Fundamentals of Luxury

8 hours

Content outline:

The unique qualities of Luxury brands
The changing definition of Luxury
Soft Skills in Luxury Retail
Introducing the Luxury consumer

The role of storytelling in reaching the Luxury client

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CORE PROGRAMME

Luxury Retail Skills training

12 hours

Content outline:

Discover the foundations of Luxury

Understanding the needs of the Luxury consumer

The ALV and Luxury Experience

How to look and act the part

Building long term relationships

The Art of clienteling and getting more appointments

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Luxury Fashion Retail 

Sector Induction

3 hours Workshop

Content outline:

Customer Experience and selling ceremonies

Analysis and reporting used

How products are made

The language used in the sector

Industry simulation assignment
 

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Super Premium Beauty

Sector Induction

3 hours Workshop

Content outline:

Customer Experience and selling ceremonies

Analysis and reporting used

How products are made

The language used in the sector

Industry simulation assignment
 

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Luxury Car Retail

Sector Induction

3 hours Workshop

Content outline:

Customer Experience and selling ceremonies

Analysis and reporting used

How products are made

The language used in the sector

Industry simulation assignment
 

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Personal branding for Luxury professionals

2 hours Workshop

Content outline:

Building your personal brand foundations

Creating your personal brand identity

Delivering your personal brand image ready for a Luxury client base

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An Introduction to Luxury

 

2 hours Workshop

Content outline:

The history of global Luxury

The growing Indian Luxury market

The changing definition of Luxury

How Luxury brands deliver ALV

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How to develop successful collaborations in Luxury

3 hours Workshop

Content outline:

The strategy of collaborations
Choosing the right partnerships
Developing innovation in products
Case studies in Luxury

Call us for more details on +91 88500 21322 or email learn@helencooperluxury.com
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